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Sales & Customer Service Executive

£23,000 + commission

About the role

We are looking for a Sales and Customer Service Executive to join a successful park in Ipswich. This is a unique role that combines the functions of a sales consultant with the after-sales responsibilities of the park.

The hours for this role will be 10am – 4pm on Thursdays to Mondays.

Summary of tasks: 

  • Liaising with potential purchasers, provide information and assist in the Park home purchase process.
  • To be proactive in sales activity to enable the most number of presentations, sign-ups, and completions possible.
  • Oversee the completion of works to new homes, to include Delivery, PDI, Services and cleaning.
  • Completing sales paperwork and finance documentation in line with the companies Sale Agreement Policy
  • Maintaining records and process all “after sales” warranty and non-warranty claims
  • Recording and submitting of sales & financial reports, health & safety checks as and when required by the Directors.
  • Act on customer or residents queries and feedback in the interest of all concerned
  • Liaise, assist, and supervise the works of trades and contractors ensuring the park, park office and any show homes are kept in a secure, safe clean and presentable condition.
  • Following and enforcing all relevant legislation including health and safety, site licence, fire, employment, and trading standards e.g., mobile homes act
  • Liaising with the Directors to ensure the business objectives and priorities of the company are met.
  • Adhering to all Company procedures, best practices, and branding guidelines
  • Upholding the integrity of the park by maintaining an open and transparent approach in all communications with all users of the park to include but not limited to existing and potential new owners, visitors, trades representatives and contractors.

We look forward to your application.


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