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  • Location
    North Wales
  • Category
    Management

Food & Beverage Manager – North Wales

£45,000

About the role

We have an exciting opportunity for an experienced Food & Beverage Manager to be a key member on an award-winning holiday park based in North Wales. This is a great opportunity to join an established holiday park group with excellent long term prospects.

The successful applicant will have had previous experience working in customer service driven high-pressure environments with the ability to work unsupervised and deliver memorable experiences.

Key Responsibilities

  • To ensure the overall profits, success and smooth running of the operation by maintaining high standards of customer service and team member effectiveness whilst adhering to all company best practices and legal requirements
  • Responsible for Team leaders and members, financial performance, cash and stock, cellars, security and health and safety
  • Adhering to all company administrative processes and cash handling procedures
  • Assisting in the compilation of the annual budget
  • Dealing effectively and efficiently with customer complaints following the company guidelines/best practices
  • Developing and maintaining relationships with team leaders and members through support, coaching, monitoring and appraisals
  • Ensuring that all bars, restaurant, cellars and customer areas are maintained effectively and are kept clean and presentable at all times
  • Ensuring that all customers are served correctly, quickly and in a pleasant manner
  • Ensuring the safety of customers and team members and security of cash, stocks, cellars and the venue itself
  • Establishing and communicating individual and team goals
  • Following the required procedures for stock takes, receiving deliveries and cellar management
  • Following and enforcing all relevant legislation including health and safety, hygiene, fire and licensing laws
  • Liaising with the General Manager to ensure the business objectives and the priorities of the company are met
  • Managing all team members to ensure tasks and responsibilities are performed to the agreed standard required
  • Managing and controlling the related costs including stocks and wages in line with business needs
  • Maximising income by achieving, interpreting and acting upon the weekly financial results
  • Recruiting, training and motivating team leaders and team members to meet the needs of the business
  • Taking action on customer queries and feedback in the interest of the customer and the operation

The Ideal Candidate

  • Experience in Food and Beverage Management is essential
  • Have experience with a customer focused business
  • An assertive, diplomatic hands on approach with a “Can do” attitude

This full time permanent role includes working some evenings, weekends and bank holidays and offers an attractive salary and rewards. Accommodation can be provided if required. If you feel you have the desire and experience needed to succeed as Food & Beverage Manager, then please apply now.

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