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  • Location
    Cornwall
  • Category
    Admin

Holiday Park Receptionist – North Cornwall

Salary - £19,000 Plus Bonus

About the role

Based on a beautiful holiday park which is highly regarded within the leisure industry and boasts fantastic location with stunning views. Here you will be supported and trained on the parks systems and processes to support holidaymakers and owners on the park.

We are looking to find someone with excellent communication and computing skills with an outgoing, engaging personality who people really warm to. As long as you love meeting people, are highly organised with some previous experience in a customer care/receptionist role and are happy working weekends and bank holidays, this is an excellent opportunity to work with a 5-star holiday group.

This is a full time, permanent position working weekends 5 days per week.

9am – 6pm,

Responsibilities

  • To meet and greet holiday guests and owners as the first point of contact for the park.
  • To carry out general administration duties.
  • To check in guests on arrival in a courteous manner and relay any relevant information regarding the park’s facilities.
  • To complete all Welcome Packs with corresponding information.
  • To take holiday bookings face to face and over the phone.
  • To ensure all guest accommodation is ready for arrivals.
  • To regularly chase after sales issues regarding outstanding work and update holiday home owners accordingly.

Knowledge, Skills & Experience Required

  • Customer Care
  • Driving licence and own transport
  • Neatly presented
  • An ability to communicate well
  • A good telephone manner
  • Computer Skills – Particularly Word & Excel, ideally ParcVu or similar database (Training will be given)
  • Ability to work as part of a team

For this role you will be required to work weekends and Bank Holidays so having your own transport is recommended. If you have an outgoing personality and can offer previous experience in a similar role then please get in touch.

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